Frequently Asked Questions

1- Who are our therapists/counselors/consultants
Therapists offering services on our platform must meet specific qualifications. They need to be registered and/or licensed, with relevant academic degrees in fields such as counseling, psychology, or social work. Additionally, they should have experience and be credentialed by their respective professional organizations after completing necessary education, exams, training, and practice requirements.
2- How is the diagnosis done through SoulWhispers app? Is it authentic?
The SoulWhispers app incorporates AI models that generate questions based on your responses. Using this information, the app arrives at an initial diagnosis. However, it's important to note that the authenticity of this diagnosis heavily relies on the accuracy of your answers. Ultimately, therapists personally interact with users and finalize the diagnosis based on a more comprehensive assessment.
3- Do I get my session details and therapy notes online available using SoulWhispers?
Yes certainly! All notes taken by your therapist for you, are made available and accessible for you anytime whether you are online or offline.
4- Is SoulWhisper right for me?
SoulWhispers might be a suitable choice if you're seeking to enhance your quality of life. Whether there's something affecting your happiness or hindering your goals, we're here to assist. Our team of therapists specializes in various areas, including stress, anxiety, relationships, parenting, depression, addictions, sleep, trauma, anger, family conflicts, grief, religion, and self-esteem. However, please note that SoulWhispers may not be the right fit if any of the following apply to you:
A- You are experiencing an urgent crisis or emergency situation.
B- You are mandated to undergo any kind of therapy.
C- You are a minor or under the care of a legal guardian.
5- How do I communicate with my therapist?
SoulWhispers offers the option to engage in live chat with your therapist. Additionally, you can connect with them via phone or messages. Feel free to choose the method that best suits your needs, availability, and convenience at any given time.